Critical Documents Station

Directions Home also provided funding for critical documents for homeless clients. Critical documents include the documents that are often barriers to housing and employment, such as a birth certificate, driver's license or state identification, and Social Security Card. Many homeless individuals fled an abusive situation without these documents or have lost them on the street.

The Critical Documents section of our website allows case managers and the general public to assist clients in obtaining these documents. The web application provides forms and directions for many of the documents on the federal, state, and local level. Categories include birth certificate, credit/financial, driver's license/state ID, education, legal/court/notary, and social security/VA documents.

The Critical Documents Station is located on the second floor of the Day Resource Center for the Homeless. The station serves as a physical presence for critical document services as well as a checkpoint for updating client records in HMIS. In addition to revising the Tier One client information, the Critical Documents Clerk also scans and attaches all critical documents to the client's record. We are in the process of handing the station over to the Day Resource Center.

Notary services are currently available Mondays and Wednesdays from 1 to 3pm or by appointment by emailing jc@ahomewithhope.org.